Need help with your website? Tell us the details and we’ll get it done!
Let us know what you need and if it’s included within your monthly website care plan, we’ll get straight onto it (usually within 1-2 business days).
The clearer you can be with the details, the faster we can get it done for you.
Our support is available exclusively to clients on our website care plans.
Need help with your website? Get in touch.
These tips will help you create a request that can be clearly understood by our team so we best assist you.
We’ll ask any clarifying questions if there’s anything missing or we’re not sure about before we get started.
Book a meeting with Simon here:
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The clearer your request is, the faster and more accurately we can complete it for you.
If you’re an existing client and the request is included in your care plan, we’ll action it right away. If it’s not included, we’ll let you know and from there we can provide a quote and timeline before we begin.
Here are the timeframes for the thee most common types of requests:
To help make it easier for you to know what to expect, we group requests into three types: Small Tasks, Big Tasks and Projects.
Small Tasks:
Big Tasks:
Projects:
Not sure? We’re here to help, so go ahead and send us the details of your request and we’ll help guide the next steps.
Absolutely, you can schedule in a call at a time that works for you here: https://simonkelly.me/call
All calls are via Zoom.
Call time will be deducted from your website care plan time.
Renegade Empire is a Melbourne web design company that helps businesses to grow online. If you’re passionate about what you do, have a proven offer and want to attract more clients and customers, then let’s chat.
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